Virtual Support Center

Parent & caregiver guide

Cyberbullying, group chats, and online cruelty

Online bullying doesn't stop at the school door and it comes with an audience. Kids often hide it because they fear losing their phone โ€” so the first thing to promise is that telling you will not cost them their device. Documentation matters: screenshots turn a rumor into something the school and platform must act on.

Save this guide or share it with a teacher, counselor, or co-parent.

What to look for

Common signs

  • Hiding the screen, flinching at notifications, or suddenly quitting an app
  • Mood crashes right after being online
  • Deleting accounts or making new secret ones
  • Not wanting to go to school after a weekend online

Do this first

Practical strategies to try today

  1. 01

    Say first: "You will not lose your phone for telling me." Then listen without reacting.

  2. 02

    Screenshot everything with dates before blocking. Save it to a folder.

  3. 03

    Report inside the app and to the school โ€” Missouri schools must address bullying that disrupts learning.

  4. 04

    Block and mute together, so they don't have to do it alone.

  5. 05

    Rebuild one offline connection this week โ€” a team, club, church group, or one friend.

How to bring it up

Conversation starters

"Is anything happening in the group chats that's been getting to you?"

"You will not get in trouble and you will not lose your phone. What's going on?"

"Do you want me to help, or do you want me to just listen right now?"

Print & use tonight

Worksheets and checklists

School Meeting Prep Sheet

Walk into a 504/IEP or teacher meeting organized.

Download PDF

Daily Feelings Check-In

A 5-minute sheet to name what today felt like.

Download PDF

Watch

Recommended videos

Where to turn

Community resources

Don't wait

When to seek additional support

  • Threats of violence, doxxing, or sharing of private images โ€” contact police
  • Any hopelessness or self-harm talk โ€” call or text 988
  • The school does not respond after a written report
You're not alone

Still not sure what your child needs? Care Solutions offers free, non-clinical navigation for families โ€” tell us what's going on and we'll help you find the next step.